IT업계에 종사하는 분들은 치열한 경쟁을 많이 느낄것입니다. 치열한 경쟁속에서 자신의 위치를 보장하는 길은 더 많이 배우고 더 많이 노력하는것 뿐입니다.국제적으로 인정받은 IT인증자격증을 취득하는것이 제일 중요한 부분이 아닌가 싶기도 합니다. 다른 분이 없는 자격증을 내가 소유하고 있다는 생각만 해도 뭔가 안전감이 느껴지지 않나요? 더는 시간낭비하지 말고ITExamDump의EXIN인증 ITIL덤프로EXIN인증 ITIL시험에 도전해보세요.
EXIN인증ITIL시험은 국제적으로 승인해주는 IT인증시험의 한과목입니다. 근 몇년간 IT인사들에게 최고의 인기를 누리고 있는 과목으로서 그 난이도 또한 높습니다. 자격증을 취득하여 직장에서 혹은 IT업계에서 자시만의 위치를 찾으련다면 자격증 취득이 필수입니다. EXIN인증ITIL시험을 패스하고 싶은 분들은ITExamDump제품으로 가보세요.
시험 번호/코드: ITIL
시험 이름: EXIN (ITIL V3 Foundation)
당신이 구입하기 전에 시도
일년동안 무료 업데이트
100% 환불보장약속
100% 합격율 보장
Q&A: 369 문항
업데이트: 2013-11-14
우리ITExamDump에는 아주 엘리트한 전문가들로 구성된 팀입니다. 우리는 아주 정확하게 또한 아주 신속히EXIN ITIL관한 자료를 제공하며, 업데이트될경우 또한 아주 빠르게 뉴버전을 여러분한테 보내드립니다. ITExamDump는 관련업계에서도 우리만의 브랜드이미지를 지니고 있으며 많은 고객들의 찬사를 받았습니다. 현재EXIN ITIL인증시험패스는 아주 어렵습니다, 하지만 ITExamDump의 자료로 충분히 시험 패스할 수 있습니다.
우리ITExamDump 사이트에서EXIN ITIL관련자료의 일부 문제와 답 등 샘플을 제공함으로 여러분은 무료로 다운받아 체험해보실 수 있습니다.체험 후 우리의ITExamDump에 신뢰감을 느끼게 됩니다.빨리 우리 ITExamDump의 덤프를 만나보세요.
EXIN인증 ITIL시험을 패스하고 싶다면ITExamDump에서 출시한EXIN인증 ITIL덤프가 필수이겠죠. EXIN인증 ITIL시험을 통과하여 원하는 자격증을 취득하시면 회사에서 자기만의 위치를 단단하게 하여 인정을 받을수 있습니다.이 점이 바로 많은 IT인사들이EXIN인증 ITIL시험에 도전하는 원인이 아닐가 싶습니다. ITExamDump에서 출시한EXIN인증 ITIL덤프 실제시험의 거의 모든 문제를 커버하고 있어 최고의 인기와 사랑을 받고 있습니다. 어느사이트의EXIN인증 ITIL공부자료도ITExamDump제품을 대체할수 없습니다.학원등록 필요없이 다른 공부자료 필요없이 덤프에 있는 문제만 완벽하게 공부하신다면EXIN인증 ITIL시험패스가 어렵지 않고 자격증취득이 쉬워집니다.
ITIL 덤프무료샘플다운로드하기: http://www.itexamdump.com/ITIL.html
NO.1 Which of the following models would be MOST useful in helping to define an organizational structure?
A. RACI model
B. Service Model
C. Continual Service improvement (CSI) model.
D. The Deming Cycle
Answer: A
EXIN ITIL ITIL시험문제 ITIL ITIL ITIL pdf
NO.2 Service Assets are used to create value. Which of the following are the MAJOR types of Service Asset?
A. Services and Infrastructure
B. Applications and Infrastructure
C. Resources and Capabilities
D. Utility and Warranty
Answer: C
EXIN자격증 ITIL ITIL자격증 ITIL ITIL dumps
NO.3 Which of the following are managed by facilities management? Hardware within a data centre or
computer room Applications Power and cooling equipment Recovery sites
A. 1, 2 and 3 only
B. All of the above
C. 1, 3 and 4 only
D. 1 and 3 only
Answer: C
EXIN자격증 ITIL인증 ITIL dumps ITIL최신덤프 ITIL덤프 ITIL
NO.4 The group that authorizes changes that must be installed faster than the normal process is called the?
A. Emergency CAB (ECAB)
B. Urgent Change Authority (UCA)
C. Urgent Change Board (UCB)
D. CAB Emergency Committee (CAB/EC)
Answer: A
EXIN ITIL자격증 ITIL자격증 ITIL ITIL
NO.5 Which of these statements about Service Desk staff is CORRECT?
A. Service Desk staff should be recruited from people who have high levels of technical skill tominimize
the cost of training them
B. Service Desk staff should be discouraged from applying for other roles as it is more cost effective to
keep them in the role where they have been trained
C. The Service Desk can often be used as a stepping stone for staff to move into other more technical or
supervisory roles
D. The Service Desk should try to have a high level of staff turnover as the training requirements are low
and this helps to minimize salaries
Answer: C
EXIN ITIL ITIL ITIL기출문제 ITIL dump
NO.6 Which of these statements about Service Desk staff is CORRECT?
A. Service Desk staff should be recruited from people who have high levels of technical skill tominimize
the cost of training them
B. The Service Desk can often be used as a stepping stone for staff to move into other more technical or
supervisory roles
C. The Service Desk should try to have a high level of staff turnover as the training requirements are low
and this helps to minimize salaries
D. Service Desk staff should be discouraged from applying for other roles as it is more cost effective to
keep them in the role where they have been trained
Answer: B
EXIN ITIL ITIL자격증 ITIL dump
NO.7 In which core publication can you find detailed descriptions of Service Level Management, Availability
Management, Supplier Management and IT Service Continuity Management?
A. Service Transition
B. Service Design
C. Service Strategy
D. Service Operation
Answer: B
EXIN자료 ITIL ITIL ITIL pdf ITIL시험문제 ITIL자격증
NO.8 Which of the following sentences BEST describes a Standard Change?
A. A change to the service provider's established policies and guidelines
B. A pre-authorized change that has an accepted and established procedure
C. A change that is made as the result of an audit
D. A change that correctly follows the required change process
Answer: B
EXIN최신덤프 ITIL ITIL시험문제 ITIL pdf
NO.9 A plan for managing the end of a supplier contract should be created when?
A. The contract is being negotiated
B. The contract is about to be ended
C. The Supplier Manager decides that there is a risk the contract might need to end soon
D. The contract has been agreed
Answer: A
EXIN ITIL인증 ITIL
NO.10 The BEST description of the purpose of Service Operation is?
A. To decide how IT will engage with suppliers during the Service Management Lifecycle
B. To proactively prevent all outages to IT Services
C. To deliver and support IT Services at agreed levels to business users and customers
D. To design and build processes that will meet business needs
Answer: C
EXIN ITIL ITIL dump ITIL
NO.11 Which of the following is NOT one of the five individual aspects of Service Design?
A. The design of the Service Portfolio, including the Service Catalogue
B. The design of Market Spaces
C. The design of new or changed services
D. The design of the technology architecture and management systems
Answer: B
EXIN ITIL ITIL덤프
NO.12 Effective release and deployment management enables the service provider to add value to the
business by?
A. Ensuring that all assets are accounted for
B. Ensures that the fastest servers are purchased
C. Delivering change, faster and at optimum cost and minimized risk
D. Verifying the accuracy of all items in the configuration management database
Answer: C
EXIN ITIL ITIL ITIL덤프 ITIL
NO.13 Which of the following are the MAIN objectives of incident management?
To automatically detect service affecting events
To restore normal service operation as quickly as possible
To minimize adverse impacts on business operations
A. 1 and 2 only
B. 2 and 3 only
C. 1 and 3 only
D. All of the above
Answer: B
EXIN ITIL자격증 ITIL ITIL ITIL최신덤프
NO.14 Which of the following statements is INCORRECT?
A. The SKMS is part of the Configuration Management System (CMS)
B. The SKMS can include data on the performance of the organization
C. The Service Knowledge Management System (SKMS) includes Configuration Management Databases
(CMDB)
D. The SKMS can include user skill levels
Answer: A
EXIN덤프 ITIL pdf ITIL ITIL인증
NO.15 Which of the following questions does Service Strategy help answer with its guidance?
How do we prioritize investments across a portfolio?
What services to offer and to whom?
What are the Patterns of Business Activity (PBA)?
A. 3 only
B. 1 only
C. 2 only
D. All of the above
Answer: D
EXIN자격증 ITIL최신덤프 ITIL인증 ITIL ITIL dumps
NO.16 Which of the following statements is INCORRECT?
A. The Service Knowledge Management System (SKMS) includes Configuration Management Databases
(CMDB)
B. The SKMS is part of the Configuration Management System (CMS)
C. The SKMS can include data on the performance of the organization
D. The SKMS can include user skill levels
Answer: B
EXIN ITIL ITIL ITIL
NO.17 Which is the correct combination of Service Management terms across the Lifecycle?
A. 1A, 2B, 3C, 4D
B. 1C, 2D, 3A, 4B
C. 1C, 2B, 3A, 4D
D. 1B, 2C, 3D, 4A
Answer: C
EXIN ITIL시험문제 ITIL ITIL인증
NO.18 Which of the following is the correct set of steps for the continual service improvement
model/approach.?
A. Devise a strategy; Design the solution; Transition into production; Operate the solution; Continually
improve
B. Where do we want to be?; How do we get there?; How do we check we have arrived?; How do we
keep the momentum going?
C. Identify the required business outcomes; Plan how to achieve the outcomes; Implement the plan;
Check the plan has been properly implemented; Improve the solution
D. What is the vision?; Where are we now?; Where do we want to be?; How do we get there?; Did we get
there?; How do we keep the momentum going?
Answer: D
EXIN ITIL ITIL
NO.19 How many times should each stage of the Plan, Do, Check, Act (PDCA) cycle be visited?
A. Each stage should be carried out once in the order Plan-Do-Check-Act
B. There should be a single Plan,then the Do-Check-Act cycle should be repeated multiple times to
implement Continual Improvement
C. There should be a single Plan and Do,then Check and Act should be carried out multiple times to
implement Continual Improvement
D. The entire cycle should be repeated multiple times to implement Continual Improvement
Answer: D
EXIN ITIL ITIL기출문제 ITIL ITIL pdf
NO.20 Which of the following is NOT an example of Self-Help capabilities?
A. Requirement to always call the service desk for service requests
B. Menu-driven range of self help and service requests
C. Web front-end
D. A direct interface into the back end process handling software
Answer: A
EXIN ITIL기출문제 ITIL ITIL자격증
ITexamdump의 100-101덤프의 VCE테스트프로그램과 HP0-J62덤프는 한방에 시험을 패스하도록 도와드립니다. ITexamdump 에서는 최신버전의 HP2-N43시험에 대비한 고품질 덤프와 70-460시험 최신버전덤프를 제공해드립니다. 최고품질 CTAL-TA_Syll2012시험자료는 100% 간단하게 시험패스하도록 최선을 다하고 있습니다. IT인증시험패스는 이토록 간단합니다.
댓글 없음:
댓글 쓰기